PLDT Home Service Advisory

Wednesday, September 6, 2017

PLDT Home Service Advisory



Dear HOME DSL/HOME Fibr Subscriber:
One of the major international undersea cable systems in the region -- the Asia Pacific Cable Network (APCN) -- recently suffered two fiber breaks in the areas between Taiwan-Japan and China-Korea. This has impacted on telecoms traffic in a large area of the Asia Pacific region, including the Philippines. As a result, this may affect your data service. The APCN consortium that manages the cable system is now undertaking repairs and expects to finish in mid-April.
In the meantime, we have re-routed voice and data traffic to two other international cable systems -- the Asia-America Gateway and the Asia Submarine Cable Express.
We shall update you regarding further developments. Thank you for your patience.